Shipping policy
At Vape Shop Pune, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy below for complete details.
1. Order Processing
All orders are processed within 24–48 hours after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping & Delivery Time
- Pune Delivery: 1–3 business days
- Other Cities in India: 3–7 business days
Delivery times may vary depending on location, courier service, and external factors.
3. Shipping Charges
- Free shipping may be available on selected orders or offers
- Standard shipping charges are calculated at checkout based on your location
4. Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS or email to monitor your delivery status in real-time.
5. Delivery Partners
We work with trusted courier partners to ensure safe and timely delivery across India.
6. Delays & Exceptions
While we aim for timely delivery, delays may occur due to:
- Weather conditions
- Courier delays
- High order volume
We appreciate your patience in such cases.
7. Address & Contact Details
Please ensure that your shipping address and contact number are accurate. We are not responsible for delays caused by incorrect details.
8. Undelivered Packages
If a package is returned due to incorrect address or failed delivery attempts, additional shipping charges may apply for re-delivery.
9. Contact Us
For any shipping-related queries, feel free to contact us:
📧 support@yourdomain.com
📞 +91 XXXXX XXXXX